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“Welcome to the fantastic world of Nespresso Professional“

Dear Club Members and Visitors,

Since 2005 when we launched Nespresso Professional in Finland, we have been committed and passionate about evolving the coffee culture and consumer coffee experience into a rich, superior tasting, sustainable and responsible partnership with our clients, employees and partners.

We strive to make your coffee moments in both offices & HoReCa a real unique coffee experience. Nespresso's range of machines, milk solutions and Grands Crus coffees plus the Nespresso brand international recognition allows to upgrade the coffee experience your employees and guest enjoy and therefore add to your business strength and profitability.

We conduct our business with 4 basic values; Excellence, Passion, Constant Improvement & Responsibility aiming through every interaction that you will feel those values serve your experience and satisfaction!

Those values also drive our launch of your new web site & services, allowing you to have a modern, easy to use shopping experience as well as all the services you may need. A question about any of the 14 Grands Crus, sustainability programs of Nespresso, troubleshooting machines problems, loan machines for your events, chat with a sales or service specialist, get your account information or service contract details… all is there plus more, so welcome to your improved Nespresso experience.

We wish you wonderful coffee moments with Nespresso and hope that you’ll find pleasure in navigating through the rich Nespresso online experience.

Ps. We are happy to take any comments and feedback, so just drop us an email!

"Every cup of Nespresso coffee will be carbon neutral by 2022"


I wanted to share the new commitments that Nespresso is taking to bring about a greater positive impact on the lives of coffee farmers and on nature.

30 years ago, we started a journey to offer you some of the finest coffees. What makes this experience even more unique is our conviction that coffee can be a force for good because it can shape communities and preserve landscapes for the better. As a valued Nespresso partner, you can also be part of this movement for change.

The new reality we are all facing has also moved us to accelerate our plans in order to achieve in 2 years what we had initially planned to accomplish over the course of 10 years.

  1. First, we commit to accelerate reducing, reusing and recycling. This year we have already started using recycled aluminium in our in home-capsules to complement the already existing capsule collection systems in place to make sure the infinitely recyclable aluminium is given a second life after use, and never wasted.

  2. Second, we commit that by 2022 your cup of Nespresso will be fully carbon neutral. We are continuing to reduce the footprint of each cup and are expanding tree planting in and around coffee farms to compensate the remaining emissions of a cup of Nespresso with our NGO partners, the Rainforest Alliance and PUR Projet.

  3. Our third commitment is to ensure farmers achieve a stable and viable living from coffee.We build on 20 years of partnership with farmers, paying them premium coffee prices and encouraging sustainable practices. We will work with our partners at Fairtrade to increase the share of our certified coffees, reducing the risk from market and currency unpredictability in order to protect Nespresso farming communities.


Please do not hesitate to get in touch with your Premium Coffee contact and share your questions. My teams and I will do everything possible to answer any questions or take into account your thoughts as we continue on this exciting and critical journey.

I strongly believe doing is everything.

Guillaume Le Cunff
CEO Nespresso


Sini Pankka

Managing Director

Taija Palmunen

Customer Experience Manager

Simo Muinonen

Club & Service Specialist

Rinna Puustinen

Club Specialist & Invoicing

Mikko Uosukainen

Horeca Business Manager

Emmi Leppik

Sales Executive

Gren Zavjalov

Sales Executive

Mikko Näriäinen

Service Manager

Jarmo Nick

Service Specialist

Petri Kylander

Service Specialist

Sanna Löytönen

Finance Manager